What is Elby?
Elby is the expression of a passion for stylish transportation combined with an admiration for the simplicity, usefulness and pure joy of bicycles. The roadmap for Elby has been to create a beautifully modern frame design with fully integrated technology and category leading range that’s incredibly easy for anyone to ride.
Who rides an Elby?
Elby is designed to address the interests, needs, desires, sensibilities, recreation, consciousness and skills of a modern connected culture. Elby is for commuters who seek a safe, sweat-free, conscientious commute. It’s for people who enjoy riding for fitness and fun and want to go a little farther, climb a little higher, and discover more of the world with family and friends. And no matter your age or cycling experience, Elby is meant to get you going on the best ride of your life from the moment you power up and pedal.
How many Elby bike models do you currently offer?
We offer both a single and 9-speed model. Elby is a “one size fits most” design that’s meant to comfortably and safely fit approximately 85% of the population that are between 5‘ and 6’5”.
How do I become an Elby Retailer?
First, thank you for your interest in Elby. The process is simple: just fill out the new retailer request form and an Elby team member will contact you to discuss the details. Please note that filling out the request form does not imply an automatic retailer agreement of any kind. Elby reserves the right to evaluate each request on a case by case basis and will contact you to review your application.
Where is Elby Bikes located?
Elby proudly hails from Ontario, Canada – with sales offices in Southern California.
Why should I stock Elby Bikes?
Elby offers a unique competitive advantage and strong value in the marketplace. Our award winning design will attract customers. Elby is a quality, lifestyle brand that offers a fun cycling experience for a diverse target audience.
Where are the bikes shipping from?
Elby bikes will ship from Canada, as well as our California warehouse.
Is there technical support available?
Yes. We can be reached via email at firstname.lastname@example.org or on our dedicated toll-free number 1-844-866-3529 (ELBY). Additionally, there are a variety of how-to videos on our website to help you assemble and adjust your Elby. We’ll also be introducing content that helps you enjoy your experience even more.